The following terms and conditions (“Terms and Conditions”) govern the use of the services offered by Smart Cabs. Please read these terms and conditions carefully before using our services. By accessing or using the services, you agree to be bound by these terms.
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General Terms and Conditions
1.1. These terms and conditions apply to all services provided by Smart Cabs, including, but not limited to, taxi hire, airport transfers, and corporate travel.
1.2. Smart Cabs reserves the right to amend these terms and conditions at any time without prior notice. The revised terms and conditions shall be effective immediately upon posting on the website.
Booking and Confirmation
2.1. Bookings can be made via the Smart Cabs website, mobile application, or over the phone.
2.2. A booking confirmation will be provided through email or SMS, which will include details such as booking time, pickup location, and fare estimate.
Payments
3.1. Payment for services can be made through various modes including, but not limited to, cash, credit/debit card, or corporate account facilities.
3.2. Additional charges may apply for waiting time, tolls, or other incidental expenses.
Cancellations and Refunds
4.1. Customers may cancel their bookings without charge up to a certain period before the scheduled pickup time, as specified in the booking confirmation.
4.2. In case of cancellations made after the specified period, a cancellation fee may be applied.
4.3. Refunds, if applicable, will be processed through the original mode of payment.
Service Quality and Safety Terms and Conditions
5.1. Smart Cabs is committed to providing safe and quality services. All drivers are licensed and trained to meet the standards set by the company.
5.2. Customers are requested to treat drivers and vehicles with respect. Damages caused to the vehicle by the customer may result in additional charges.
Lost and Found
6.1. In the event that a customer leaves personal belongings in a vehicle, they should contact Smart Cabs immediately to report the lost item.
6.2. Smart Cabs will make reasonable efforts to locate and return the lost item but does not guarantee the recovery of any lost item.
Limitation of Liability
7.1. Smart Cabs shall not be liable for any indirect, special, or consequential damages, including loss of profits, arising out of or in connection with the use of its services.
7.2. The liability of Smart Cabs for any direct loss or damage arising out of the use of its services shall be limited to the amount paid by the customer for the service.
Governing Law
8.1. These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the service is provided.
Contact Us
9.1. For any queries or concerns regarding these terms and conditions, please contact Smart Cabs customer service at the specified contact details.
We thank you for choosing Smart Cabs, and we look forward to serving you with excellence and reliability.
